General practical information
Health problems and reimbursement by UNIQA
You will have to pay the doctor yourself first and then fill in the claim form attaching required documents in original (prescriptions, invoices and proof of payment). If you go to see a doctor in Switzerland please ask for the bill right away; otherwise it is sent by mail several weeks later and you might already have left CERN. The completed form should be submitted to Third-Party Administrator UNIQA | CERN Health Insurance Scheme by post or in person to their office in the Main Building (Building 63-R-001), dedicated pre-printed envelopes are available from the department secretariats.
You will be reimbursed directly to your bank account. The delay is up to 2 weeks. If you leave within those 2 weeks and you haven't received your reimbursement yet, make sure you give UNIQA your home bank account number in order for the money to be transferred to this account.
To "help limit the cost of administration", no claim should be submitted for less than CHF 10,-- (Unless it’s your last claim before leaving CERN).
Reimbursement rates:
The cover and conditions of the CERN Health Insurance Scheme (managed by UNIQA) is defined in the CHIS Rules - 01 May 2023 (cern.ch) . As a Student you...
You can contact the medical service (Tel: 73186 / Building 57) for urgent problems.
You can also contact the 'Social Affairs' (building 33/1-038) where there is a list of doctors (general practitioners and specialist doctors) who speak a variety of different languages.
In the event of an emergency, contact the fire brigade immediately by calling 112 (inside CERN, call 74444).
Hiring/buying a bike
Why not talk to your colleagues? They may have an unused bike in the garage...or just put an add into the CERN market.
Otherwise, it is possible to rent a bike for free (or at least free for the first 4 hours and then 2 CHF/ hour after that) at several points in Geneva, and also in Neuchâtel, or Bern.
CERN rents out bicycles (in summer there are long waiting lists!). Ask your departmental secretary upon arrival or click here.
CERN BIKE SHARING:
Members of CERN community can borrow "velopass" bikes, free of charge, from one of the docking stations installed at the INGRID temporary garden on the parking of the building 33. Simply present your CERN access card at the CAR POOL to be issued with an activation code and user card allowing free use of the bikes across the whole site.
The full terms and conditions of use can be obtained from here.
CAR POOL opening hours: from 8.00 a.m. to 12 noon and from 1.00 to 5.00 p.m. (Mon-Sat). Tel. 77039-72228
Please note: The CERN bicycles are made available to members of the personnel between the hours of 8.00 a.m. and 7.00 p.m. in the framework of their work at CERN for work-related use only, for a maximum period of 8 consecutive hours.
Some possibilities are:
- Association pour la Récupération de vélos
- Fourierre Velo
- OLX. You can sign up and place an advert for a bike.There are often people advertising their second-hand bikes for sale.